Privacy policy

Who we are

Injury Management Doctors Pty Ltd (ABN 56 700 490 884), trading as Injury Management Doctors, is responsible for personal information collected through this website and in the course of providing our services. We handle it in accordance with the Privacy Act 1988 (Cth).

13/35 Birch Street, Condell Park NSW 2200
(02) 8530 7588  ·  info@injurymanagementdoctors.com.au

Information we collect

We may collect names, contact details, employer and insurer information, details of an injury and the care provided, claim or reference numbers, and message content submitted through forms. Technical data such as IP address and browser type may be logged by our hosting and analytics providers.

How we use it

To respond to enquiries, coordinate care, prepare the certificates and reports required under workers' compensation and CTP schemes, meet our clinical and legal obligations, and improve our services. Health information is handled with additional care consistent with applicable health privacy requirements.

Disclosure

We may disclose information to clinicians involved in care, to employers and insurers where relevant to a claim, to your legal representative where you have authorised it, to IT providers bound by confidentiality, or where required by law. We do not sell personal information.

Cookies and analytics

This website uses Google Tag Manager and Google Analytics, which set cookies and collect usage data such as pages viewed and device type, so we can see how the site is used. You can block or delete cookies in your browser settings.

Security

We use reasonable technical and organisational measures appropriate to the sensitivity of the information. Some IT providers store data on servers outside Australia. No online transmission is completely secure.

Access & correction

Contact us at info@injurymanagementdoctors.com.au to request access to, or correction of, personal information we hold about you.

Complaints

You may lodge a complaint with us in writing at info@injurymanagementdoctors.com.au. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.

Changes

We may update this policy from time to time. The current version is always on this page. Questions? Use our contact page.